Privacy Policy

Effective Date: May 6, 2026  |  Last Updated: May 6, 2026

1. Introduction and Our Commitment to Privacy

Welcome to Seasons Pizza. We are a food service business operating in the United States, committed to providing delicious, high-quality pizza and food products to our valued customers. We understand that your privacy is extremely important, and we take our responsibility to protect your personal information very seriously.

This Privacy Policy has been prepared in compliance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), the Children's Online Privacy Protection Act (COPPA), and other applicable federal and state regulations governing the collection and use of personal data.

By accessing our website at seasonspizza-food.click, placing an order, creating an account, or otherwise engaging with our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with the terms set forth in this Privacy Policy, please discontinue use of our website and services immediately.

This Privacy Policy applies to all users of our website and services, including customers who place orders online, visitors who browse our website without making a purchase, individuals who sign up for our newsletter or promotional communications, and any other individuals who interact with us through our digital platforms.

2. Business Information and Data Controller

For the purposes of this Privacy Policy, the data controller responsible for your personal information is:

For all privacy-related inquiries, requests, or complaints, please contact us using the information provided above or refer to Section 15 of this Privacy Policy for detailed contact instructions.

3. Information We Collect

We collect various types of information in connection with your use of our website and food ordering services. The categories of personal information we collect are described in detail below.

3.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect the following personal identification information:

• Full name — to identify you and personalize your experience
• Email address — for order confirmations, account communications, and marketing (with consent)
• Phone number — for order updates, delivery coordination, and customer support
• Delivery address — including street address, city, state, and ZIP code for fulfilling delivery orders
• Billing address — for payment processing and fraud prevention purposes
• Date of birth — for age verification purposes where required
• Username and password — for account creation and security (passwords are stored in encrypted form)

3.2 Payment and Financial Information

When you make a purchase through our website, we collect payment information necessary to process your transaction. This includes credit card numbers, debit card numbers, expiration dates, and CVV codes. However, please note that we do not store complete payment card information on our own servers. All payment transactions are processed through secure, PCI-DSS compliant third-party payment processors, and your full card details are encrypted and handled exclusively by these processors.

We may retain limited payment-related information such as the last four digits of your card number and the card type for the purpose of order record-keeping and to assist you in identifying past transactions.

3.3 Order and Transaction Data

We collect and retain information about the orders you place with us, including:

• Items ordered, quantities, and customizations
• Order date, time, and frequency
• Order status and delivery history
• Transaction amounts and payment method types used
• Special instructions, dietary preferences, and notes provided with orders
• Loyalty program activity and reward redemptions

3.4 Usage Data and Website Interaction Information

When you visit and interact with our website at seasonspizza-food.click, we automatically collect certain technical and behavioral information, including:

• IP address — used to estimate your general geographic location and for security purposes
• Browser type and version — to optimize website display and compatibility
• Operating system — for technical optimization purposes
• Pages visited — to understand which content is most popular and to improve user experience
• Time spent on pages — to analyze engagement and content effectiveness
• Links clicked — to understand navigation patterns and improve website structure
• Referring URLs — to understand how visitors find our website
• Search queries — terms entered into our website's internal search function
• Date and time of visit — for analytical and security purposes

3.5 Device Information

We collect information about the devices you use to access our website, including:

• Device type (desktop, laptop, tablet, smartphone)
• Device identifiers and unique device IDs
• Screen resolution and display settings
• Mobile network information (where applicable)
• Hardware model and configuration

3.6 Communications and Customer Support Data

When you contact us for customer support, submit feedback, leave reviews, or communicate with us through any channel, we collect and retain records of those communications, including the content of messages, your contact details, and the nature of your inquiry or complaint.

3.7 Marketing and Preference Data

If you opt in to receive marketing communications from us, we collect information about your marketing preferences, including which types of communications you have consented to receive, your responses to promotional offers, and your engagement with our marketing emails (such as open rates and click-through rates).

3.8 Information Collected Automatically via Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect information about your browsing behavior on our website. Please refer to Section 10 of this Privacy Policy for detailed information about our use of cookies and how you can manage your cookie preferences.

4. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes. The specific ways in which we use your information are described below.

4.1 Service Provision and Order Fulfillment

The primary purpose for which we collect your personal information is to provide you with our food ordering and delivery services. This includes processing your orders, coordinating delivery or pickup, sending order confirmation and status update communications, handling payment transactions, managing your account, and providing customer support when issues arise.

4.2 Service Improvement and Analytics

We analyze usage data, order patterns, and customer feedback to continually improve our menu offerings, website functionality, delivery efficiency, and overall customer experience. This analysis helps us understand which menu items are most popular, identify areas where our service can be improved, and make data-driven decisions about our business operations.

4.3 Marketing and Promotional Communications

With your express consent, we may use your contact information and preferences to send you promotional emails, special offers, discount codes, new menu announcements, loyalty program updates, and other marketing communications. You may withdraw your consent to receive marketing communications at any time by clicking the unsubscribe link in any of our emails or by contacting us directly at [email protected].

4.4 Personalization

We use your order history, stated preferences, and browsing behavior on our website to personalize your experience, including displaying recommended menu items, tailoring promotional offers to your interests, and customizing website content to reflect your preferences and past interactions with us.

4.5 Security and Fraud Prevention

We use collected information to detect, investigate, and prevent fraudulent transactions, unauthorized access to accounts, and other malicious or illegal activities. This includes monitoring for suspicious account activity, verifying the identity of account holders, and protecting the security and integrity of our systems and customer data.

4.6 Legal Compliance

We process personal information as necessary to comply with applicable laws and regulations, respond to lawful requests from government authorities or law enforcement agencies, enforce our terms of service, resolve disputes, and protect our legal rights and interests.

4.7 Business Operations

We may use your information for internal business purposes such as accounting, auditing, record-keeping, training, quality assurance, and business planning and analysis.

5. Legal Basis for Processing Personal Information

Under applicable United States privacy laws, including the CCPA/CPRA, we process your personal information on the following legal bases:

• Contractual necessity — processing necessary to fulfill the contract with you when you place an order
• Legitimate business interests — processing for purposes such as fraud prevention, security, and service improvement, where these interests are not overridden by your privacy rights
• Your consent — processing for marketing and promotional purposes where you have given explicit consent
• Legal obligation — processing required to comply with applicable laws and regulations

6. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for their own independent marketing purposes. However, we do share your information with certain trusted third parties in the following circumstances.

6.1 Service Providers and Business Partners

We share personal information with third-party vendors and service providers who assist us in operating our website and delivering our services. These include:

• Payment processors — to securely process your payment transactions
• Delivery service partners — to fulfill delivery orders and coordinate logistics
• Website hosting and cloud service providers — to maintain and operate our website infrastructure
• Email service providers — to send transactional and marketing emails
• Analytics providers — such as Google Analytics, to help us understand website usage patterns
• Customer support platforms — to manage customer inquiries and support tickets
• Marketing platforms — to manage and deliver targeted advertising and promotional campaigns

All third-party service providers are contractually obligated to use your personal information only for the specific purposes for which it has been shared, to maintain appropriate security measures, and to comply with applicable privacy laws.

6.2 Legal Requirements and Law Enforcement

We may disclose your personal information to government authorities, law enforcement agencies, courts, or other third parties when we are legally required to do so, when we have a good-faith belief that such disclosure is necessary to comply with a legal obligation, protect and defend our legal rights, prevent fraud or illegal activity, protect the safety of our customers or the public, or respond to a court order, subpoena, or other lawful government request.

6.3 Business Transfers

In the event that Seasons Pizza undergoes a merger, acquisition, sale of assets, reorganization, or other business transfer, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and any changes to this Privacy Policy that may result from it.

6.4 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified data that does not identify you personally with third parties for research, marketing, analytics, or other business purposes. This type of information does not constitute personal information under applicable privacy laws.

7. Data Security

We take the security of your personal information very seriously and have implemented a comprehensive range of technical, administrative, and physical security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

7.1 Technical Security Measures

• SSL/TLS encryption — all data transmitted between your browser and our website is encrypted using industry-standard Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocols
• Data encryption at rest — sensitive personal information stored in our databases is encrypted using strong encryption algorithms
• Secure payment processing — all payment transactions are processed through PCI-DSS Level 1 compliant payment processors
• Firewalls and intrusion detection systems — to monitor and protect our network infrastructure
• Regular security audits and penetration testing — to identify and address potential vulnerabilities
• Access controls and authentication — multi-factor authentication and role-based access controls for internal systems

7.2 Administrative Security Measures

• Employee training on data privacy and security best practices
• Strict access controls limiting employee access to personal information on a need-to-know basis
• Confidentiality agreements and data protection obligations for all employees and contractors
• Documented data breach response and notification procedures

7.3 Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable law. We will provide timely notification containing information about the nature of the breach, the categories of data affected, and the measures we are taking to address the breach and mitigate its impact.

8. Your Privacy Rights

Depending on your state of residence, you may have certain rights with respect to your personal information. We are committed to honoring these rights in accordance with applicable law.

8.1 Rights Under the California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA as amended by the CPRA:

• Right to Know — You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the purposes for which we use it, and the categories of third parties with whom we share it.
• Right to Delete — You have the right to request that we delete personal information we have collected from you, subject to certain exceptions under the law.
• Right to Correct — You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing — You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes.
• Right to Limit Use of Sensitive Personal Information — You have the right to limit our use and disclosure of sensitive personal information to purposes necessary for providing our services.
• Right to Non-Discrimination — You have the right not to receive discriminatory treatment for exercising your privacy rights under the CCPA/CPRA.

8.2 General Privacy Rights for All U.S. Residents

Regardless of your state of residence, we provide the following rights to all users of our services:

• Right to Access — You may request a copy of the personal information we hold about you.
• Right to Correction — You may request that we update or correct inaccurate personal information.
• Right to Deletion — You may request that we delete your personal information, subject to applicable legal retention requirements.
• Right to Withdraw Consent — Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
• Right to Opt-Out of Marketing — You may opt out of receiving marketing communications from us at any time.

8.3 How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using one of the following methods:

• Email: [email protected]
• Website: seasonspizza-food.click

We will respond to your request within 45 days of receipt. If we need additional time, we will notify you of the extension and the reason for the delay. We may require you to verify your identity before processing your request to ensure the security of your personal information.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:

When personal information is no longer required for the purposes for which it was collected and no legal retention obligation applies, we will securely delete, destroy, or anonymize that information in accordance with our data retention and disposal procedures.

10. Cookies and Tracking Technologies

Our website at seasonspizza-food.click uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver relevant advertising and promotional content.

10.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, to provide website operators with information about how their sites are being used, and to enable personalized features and targeted advertising.

10.2 Types of Cookies We Use

• Essential Cookies — These cookies are strictly necessary for the website to function properly. They enable core functionality such as security, account authentication, and your online ordering cart. You cannot disable these cookies.
• Performance and Analytics Cookies — These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use tools such as Google Analytics for this purpose.
• Functionality Cookies — These cookies enable the website to remember your preferences, such as your location, language settings, and saved order preferences, to provide you with a more personalized experience.
• Marketing and Advertising Cookies — These cookies track your browsing habits to enable us to deliver targeted advertising and promotional content relevant to your interests, both on our website and on third-party platforms.

10.3 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, and set preferences for certain types of cookies. Please note that disabling certain cookies may affect the functionality of our website and your ability to place orders or access certain features.

For more detailed information about the specific cookies we use, their purposes, and how to manage them, please refer to our full Cookie Policy, which is available on our website at seasonspizza-food.click.

11. Children's Privacy

We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and do not intentionally collect personal information from minors. Our website, online ordering system, and marketing communications are directed exclusively at adults aged 18 and older.

If you are under 18 years of age, please do not use our website, create an account, or submit any personal information to us. If you believe that a child under the age of 18 has provided us with personal information without appropriate parental consent, please contact us immediately at [email protected] and we will take immediate steps to remove such information from our records.

Parents and guardians are encouraged to monitor their children's online activities and to actively participate in and supervise their children's use of online services.

12. International Data Transfers

Seasons Pizza is based in the United States, and your personal information is primarily collected, processed, and stored within the United States. However, some of our third-party service providers, including analytics providers, email marketing platforms, and cloud storage services, may process or store data in locations outside the United States.

When we transfer personal information outside the United States, we take appropriate steps to ensure that such transfers comply with applicable laws and that your information receives an adequate level of protection. These steps may include entering into data processing agreements with our service providers that include standard contractual clauses or other approved data transfer mechanisms.

By using our services, you acknowledge and consent to the potential transfer of your personal information to countries outside your country of residence, which may have different data protection laws than those applicable in your jurisdiction.

13. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, and other external services that are not operated by Seasons Pizza. When you click on a link to a third-party website, you will be directed away from our website and subject to that third party's own privacy policy and terms of service. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of third-party websites or services.

We strongly encourage you to review the privacy policy of every website you visit. The inclusion of a link on our website does not constitute an endorsement of that website or its privacy practices by Seasons Pizza.

Our website may also integrate with third-party social media platforms, including but not limited to Facebook, Instagram, and Twitter/X. When you interact with these social media features on our website, information may be shared with those platforms in accordance with their own privacy policies.

14. Changes to This Privacy Policy

We reserve the right to update, modify, or amend this Privacy Policy at any time to reflect changes in our business practices, applicable laws and regulations, or technological developments. When we make significant changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website informing users of the changes
• Send an email notification to registered account holders (where required by law or where changes are material)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of our website and services following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes.

If you disagree with any changes to this Privacy Policy, you should discontinue your use of our services and may request deletion of your personal information by contacting us at [email protected].

15. How to File a Privacy Complaint

If you believe that we have violated your privacy rights or have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to first contact us directly so that we can work to resolve your concern promptly and effectively.

15.1 Contact Seasons Pizza Directly

Please submit your privacy complaint or concern in writing to:

We will acknowledge receipt of your complaint within 5 business days and will aim to resolve your complaint within 30 days. If your complaint is complex or requires additional investigation, we will keep you informed of the progress and expected resolution timeline.

15.2 Filing a Complaint with Government Authorities

If you are not satisfied with our response to your privacy complaint, or if you believe we are processing your personal information in a manner that violates applicable law, you have the right to file a complaint with the relevant government authority:

• Federal Trade Commission (FTC): The FTC is the primary federal agency responsible for consumer protection and enforcement of privacy laws in the United States. You can file a complaint online at ftc.gov/complaint or by calling 1-877-FTC-HELP (1-877-382-4357).
• California Residents — California Privacy Protection Agency (CPPA): California residents may file a complaint with the California Privacy Protection Agency, which is responsible for enforcing the CCPA/CPRA. You can reach the CPPA at cppa.ca.gov.
• California Residents — California Attorney General: You may also file a complaint with the California Attorney General's office at oag.ca.gov.
• Other States: Residents of other states may also have rights to file complaints with their respective state attorneys general or consumer protection agencies. We encourage you to contact the appropriate authority in your state of residence.

16. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, our website does not currently respond to browser DNT signals. However, you can manage your tracking preferences through our cookie consent tool and through your browser settings as described in Section 10 of this Privacy Policy.

17. Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data privacy practices, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and transparently.

When contacting us about a privacy matter, please provide your full name, the email address associated with your account (if applicable), a clear description of your request or concern, and any relevant details that will help us locate your information and respond to your inquiry effectively.